Sheraton Hotel & Towers ★ 4.0

• Oversee and manage the overall operations of Food & Beverage outlets, including restaurants, bars and banquet services, ensuring smooth and efficient performance.
• Ensure service quality and guest experience are delivered in accordance with hotel and brand standards.
• Develop and implement operational and business plans to achieve revenue, profitability and guest satisfaction targets.
• Lead, train and develop the F&B team, fostering a professional, motivated and service-oriented work environment.
• Monitor and control operating costs, inventory and resources to maximize efficiency and profitability.
• Collaborate with related departments to support promotions, events and initiatives that enhance guest experience and drive business performance.
• Handle guest feedback and complaints promptly and professionally to maintain service excellence.
• Ensure compliance with food safety, hygiene, occupational safety and hotel operational standards and regulations.

• 60-day probation with full salary and Social Insurance coverage.
• Attractive monthly service charge allowance (among the highest in the market).
• Access to professional training and development programs.
• A professional working environment with a young, dynamic and supportive team.
• Meals and uniforms provided.
• Enjoyable birthday celebrations with special gifts.
• Opportunities to join team-building activities and associate engagement programs organized by the team and hotel.
• Annual health check-up.
• Satisfy your passion for travel with special discounts on rooms and F&B services at Marriott International hotels and resorts worldwide (including 29 hotels and resorts in Vietnam).
• Start your career with the world’s largest hotel group and one of the most respected hospitality companies globally.

• Minimum 3–5 years of experience in Food & Beverage operations, including management experience in hotels or hospitality environments.
• Strong leadership, team management and communication skills.
• Solid understanding of F&B operations, budgeting, cost control and guest service standards.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Good command of English and proficiency in Microsoft Office; knowledge of hotel systems is an advantage.
• Results-oriented, proactive and committed to delivering excellent guest experiences.

For contact, please call 024 3719 9000 - Sheraton Hanoi Human Resources