Sheraton Hotel & Towers ★ 4.0

• Ensure new hires information are updated in the HR data system and coordinate with HR team and existing associates to monitor their personnel update timely if changed
• Coordinate with DOHR on the expatriates’ documents including visa, work permit application and/or other required documents for Expats
• Reviewing and preparing all the salary and other HR-related documents before submission to the head of human resources.
• Reviewing and processing expenses and reimbursements due to expats.
• Establishing, managing, and maintaining vendor relationships in host countries.
• Ensuring that the expat program is aligned with government policies and procedures.
• Responsible for providing HR administration and employee data management services to Board of Management.
• Perform routine data audits and ensures employee data are up-to-date and accurate.
• Engage in back-office and transaction services such as performance management records, leave and exit administration.

Communications and Relations

• Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
• Assist and support management and the leadership team with handling and resolving Human Resources issues.
• Inform Human Resources management of issues related to employee relations within the division or property.
• Assist in monitoring/tracking employee relations issues including resolution and follow-up of issues.
• Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.
• Observe and monitor employee and manager activities to ensure compliance with company policies and procedures.

Assists Management

• Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
• Coordinate tasks and work with other departments to ensure that the department runs efficiently.
• Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
• Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
• Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).
• Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

Administration

• Maintain confidentiality and security of employee and property records, files, and information.
• Answer phone calls and record messages.
• Ensure accurate maintenance of all employee records and files

• Participation in social insurance as per labor law
• Health insurance
• Monthly service charge from the probationary period.
• Accommodation/meal allowance provided for staff
• Meal allowance during shifts
• Uniforms and laundry service provided
• Participation in staff activities and hotel training and development programs
• Transportation allowance for starting work and visiting home as per hotel policy
• 5 working days/week

• Bachelor's Degree in Human Resources Management / Hotel Management.
• Have at least 1 year experience in a similar position
• Have a positive attitude, a strong work ethic, and a sense of responsibility
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• Communication in English
• Marriott Background and International Hotel Group Experience prefered