Concentrix Service Vietnam ★ 3.4

The Inside Sales Representatives is responsible for managing the full sales cycle — from prospecting to deal closure. Works closely with marketing and sales teams to drive pipeline growth and deliver an excellent customer experience. Requires strong communication skills, a technical background in IT or Computer Science, and proven B2B sales experience.

DUTIES AND RESPONSIBILITIES

• Identify, contact, and qualify prospective customers through inbound and outbound outreach, including calls, emails, and scheduled appointments.
• Manage the full sales process from lead qualification and discovery to deal closure and contract execution.
• Understand customer needs, business goals, and challenges to recommend suitable cloud-based solutions.
• Clearly communicate product value, demonstrate relevant use cases, and tailor presentations or demos to each customer.
• Maintain and optimize a growing sales pipeline through consistent follow-up and conversion-focused activities.
• Collaborate closely with sales, marketing, and technical teams, as well as partners.
• Stay current products, market trends, and competitive offerings to effectively position solutions.
• Use CRM tools to track leads, forecast sales, and report progress accurately.