CICOR VIỆT NAM

1. Responsible for operating, maintaining, and improving the Traceability / QDM (Quality Data Management) system to support daily manufacturing activities, production traceability, data accuracy, and integration with manufacturing equipment and other factory systems,

2. QDM system operation & support:

- Maintain and support the QDM system to ensure stable and continuous operation,

- Monitor QDM system performance and investigate system errors or abnormalities,

- Provide first-level technical support to Production, Engineering, Quality, Warehouse, and other users,

- Troubleshoot QDM issues and coordinate with IT or QDM expert for complex problems,

- Manage user accounts, access rights, and system configurations according to company procedures.

3. QDM Configuration:

- Configure and maintain QDM products, routing, process flow, operations, workstations, recipes, production parameters, and production rules,

- Create and maintain manufacturing routes for new products and engineering changes,

- Update QDM configurations according to approved engineering changes and customer requirements,

- Verify and validate system configuration before releasing it to production.

4. Production Traceability:

- Maintain and improve end-to-end traceability from material/component → PCBA → Box Build → finished product,

- Support Quality and Engineering teams in retrieving traceability data for customer complaints, audits, and investigations.

5. System Integration:

- Support integration between MES and other factory systems, including: AOI/SPI, ICT/FCT/ATE, MT/THT equipment, Barcode/2D code systems, …

- Monitor data communication between QDM and machines/systems,

- Troubleshoot data transfer and interface issues.

6. Production Process Support:

- Work closely with Manufacturing Engineering and Production to ensure QDM correctly reflects actual manufacturing processes,

- Support QDM implementation for SMT, THT/DIP, Assembly, Testing, Rework, and Box Build processes,

- Implement system controls such as: Material verification, Process sequence control, Barcode/serial number validation, Wrong material prevention, Rework control, Process interlock, Production quantity control.

7. Continuous Improvement:

- Identify opportunities to improve QDM functionality and manufacturing processes,

- Support paperless manufacturing and digitalization projects,

- Reduce manual data entry and improve data accuracy through automation.

8. Documentation & Change Control:

- Prepare and maintain QDM-related documentation, procedures, and work instructions,

- Follow ECR/ECN/change-control procedures for QDM changes,

- Perform testing and validation before implementing changes in production,

- Maintain records of system changes and configurations.

1. Bachelor's degree in Information Technology, Computer Science, Automation, Industrial Engineering, Manufacturing Engineering, or related fields.,

2. At least an additional 2 years of experience in MES, manufacturing IT, automation, or electronics manufacturing,

3. Experience in an EMS/PCBA manufacturing environment is preferred,

4. Good understanding of SMT, THT/DIP, Assembly, Testing, and Box Build processes,

5. Basic to good knowledge of SQL/database,

6. Understanding of system integration, APIs, machine communication, or data interfaces is an advantage,

7. Good troubleshooting and analytical skills,

8. Proficiency in the English language (reading, writing, speaking and comprehension),

9. Self-motivated with a strong desire for professional growth and development,

10. Able to work effectively with cross-functional teams.