Easia Travel ★ 3.4

1, Main tasks

E-learning Responsibilities

• Manage the E-learning system as Admin for 5 destinations.
• Create, upload, update and organize E-learning courses based on company training needs.
• Transform current & new face-to-face trainings into online trainings.
• Support employees with questions or issues related to the E-learning platform.
• Develop and implement E-learning policies and procedures (e.g. training assessments, compulsory training notifications, etc.).
• Monitor and evaluate online training programs, including feedback from learners (analyze and create reports for training programs)
• Ensure training records, learner data and course information are accurate and up to date.
• Coordinate the annual Elearning course review
• Work with developers to maintain and update the system.
• Coordinate with the T&D Manager to review English content for new and updated courses.

Training Coordination

• Coordinate with other departments to conduct Training Needs Analysis.
• Prepare training materials and supporting documents for training sessions.
• Conduct T&D Onboarding Sessions for all Newcomers
• Conduct necessary T&D reports and learning statistics.

KPI & Competencies Project

• Participate in data processing, statistical organization as required by Project Leader.

2, Other tasks

Perform other tasks as requested by T & D Manager and KPI Project Leader.

• Fresh graduates or candidates with up to 1 year of relevant work experience.
• Bachelor’s degree in HR, Education, Business Administration, English, Information Technology or related fields.
• Strong analytical and critical thinking skills, with the ability to structure information clearly.
• Communicate in English in a clear, to the point manner, with the ability to understand workflows and collaborate effectively with different departments
• Strong attention to detail and organizational skills, with a systematic mindset and the ability to work with backend systems
• Good at Microsoft Office applications.
• Familiarity with AI tools and learning technologies; experience with Canva and CapCut is a plus.
• Willing to learn, flexible, proactive and adaptable to changes.
• Confident in sharing ideas, asking questions and raising issues when necessary.