Ana Mandara Villas Dalat Resort & Spa ★ 5.0

• Russian Guest Support: Serving as the main contact, translator, and host for Russian-speaking guests.
• Front Desk Support: Assisting the Front Office team with check-in and check-out procedures.
• VIP Arrivals & Departures: Handling personalized welcomes and departures at the lobby/ room setup.
• Guest experience: Providing info on resort facilities and assisting with Spa, F&B, transport, and other service bookings.
• Service Recovery: Resolving guest complaints promptly to ensure maximum satisfaction.
• Content Translation: Translating resort menus, signs, and promotional materials into Russian.

• Salary: Negotiable during interview
• Benefits: Duty meals and Service Charge as per resort regulations
• Transportation: Shuttle bus provided from Nha Trang to the resort
• Training: Professional job skills and soft skills training in a 5-star resort environment
• Career Path: Internal promotion opportunities
• Social Insurance: Company-paid statutory insurance as per Labor Law
• Healthcare: 24/7 personal accident insurance
• Leave & Birthday Perks: 12 days of annual leave, statutory paid holidays, paid birthday leave with a special gift
• Other Perks: Other benefits according to company policies

• Experience: Proven experience in a similar position
• Language: Fluent communication skills in Russian and Good communication skills in English

Please send your CV to hr(a còng)anamandaracamranh.com or contact us via Zalo: Ms. Dung 0962 841 463 or Ms. Thúy- 0982 770 019