YouNet Group ★ 3.2

We are hiring for Buzzmetrics - a member of YouNet Group

About Buzzmetrics

Buzzmetrics is the pioneering company in applying market research methodologies to social media since 2013. With over a decade of experience, we specialize in connecting and analyzing social media conversations and e-commerce data, helping brands uncover meaningful consumer insights. By integrating these data sources, Buzzmetrics provides a holistic view of consumer behavior — empowering businesses to make smarter decisions and optimize their strategies for Digital Commerce success.

Role Overview

To lead customized research projects, harnessing the power of social data and AI technology, to deliver profound insights and strategic consultancy to clients, enabling them to optimize their social media marketing effectiveness. Simultaneously, to build and manage a dynamic team, fostering development and collaboration to achieve common goals. 

Key Responsibilities

Data Analyst & Reporting (50%) 

• Lead the execution of marketing research studies by compiling, analyze study results to actionable reports, data-based conclusions and recommendations in a concise and presentations.
• Design and conduct syndicated research for internal & external team.
• Update social media hot topic/trend for internal team and client. Propose the meaningful insight from hot topic/trend for client.

Project management (45%) 

• Independently manage and execute internal projects, ensuring seamless collaboration with cross-functional teams and stakeholders.
• Drive projects to successful completion, delivering high-quality outputs on time and within scope. 

Client Servicing (5%) 

• Manage and cultivate strong client relationships, providing strategic consultancy on complex ad-hoc analyses.
• Independently solicit and analyze client feedback, leveraging insights to drive continuous improvement in project delivery and client satisfaction.
• Present comprehensive reports to management, outlining key findings and strategic recommendations.

Requirements

Education

• Bachelor degree in Economics, Marketing or a related field

Knowledge

• Ability to understand market research results and use these results along with in-market data to pull together a story
• Knowledge of basic statistics is an advantage

Skill

• Good data visualization & preparation skills
• Excellent English communication skills, both written and verbal
• Strong written and verbal communication skills, and ability to clearly pull together a story that will resonate with the client
• Trend catching
• Be proficient in Microsoft Office (especially Excel and PPT). Proficient in SPSS is an advantage

Experience

• 2 year experience in marketing field
• Have an experience in social listening is an advantage
• Previous market research exposure is an advantage

Personality

• Open-minded, strategic thinking
• High sense of ownership & responsibility
• Curious, active on social platforms & Sensitive to hot topics, trends, social trends
• Possess high level of reliability, integrity and personal ethics

Others

• Have a career orientation in market research industry

Benefits

• 13th month salary
• Premium healthcare insurance (for Senior level)
• 12 days of annual leave & 5 days of sick leave
• Performance appraisals every year
• Standard health check
• Parking support
• Equipment for work (PC / laptop)
• Chance to learn and understand about Marketing, Market Research, Customer’s Behaviors, Market Updates, Market Information and Trends…
• Chance to attend employee’s training and development programs.

Working hours: Monday - Friday, 8:30 AM – 12:00 PM, 13:30 PM – 18:00 PM

Location: 2nd Floor, Lu Gia Plaza, 70 Lu Gia, Phu Tho Ward, HCMC