The Vigo ★ 2.2

The Head of Sales (Health & Aesthetic) is responsible for leading the strategic expansion, commercial growth, and multi-channel performance of the Health & Aesthetic Portfolio across mid-to-high and premium market segments. Building upon the foundation of Key Account relationships, this executive role leads the total channel strategy—driving market penetration from Dermatology & Clinical channels into Aesthetic Centers, Beauty Complexes, and Integrated Private Healthcare Ecosystems.

Bridging high-level commercial acumen, medical-aesthetic expertise, and point-of-sale experience excellence, the Head of Sales designs sustainable growth roadmaps, governs full-channel P&Ls, and prevents channel conflict while elevating the in-clinic customer journey. Beyond commercial execution, this role serves as a strategic leader—fostering a high-performance culture, driving organizational change, and developing a resilient sales team to establish the brand as a trend setter in holistic health and aesthetic.

Key Responsibilities

1. Full Channel Ownership & Expansion Strategy

• Full-Channel P&L Ownership ( HCM): Own overall sales targets, commercial budgets, and profit performance across all distribution channels, including Dermatology Clinics, Aesthetic Centers, Beauty Complexes, and Healthcare Systems.
• Multi-Channel Growth Roadmap: Lead market penetration strategies to scale coverage from traditional clinical channels into prestige Beauty Complexes and integrated Private Healthcare Ecosystems.
• Commercial Terms & Governance: Lead JBP (Joint Business Planning) and commercial term negotiations with key channel partners while establishing pricing policies to prevent channel conflict.

2. Portfolio & Product Lifecycle Management- Integrated aesthetic medicine

• Portfolio Architecture: Optimize product mix strategies tailored by channel type, leveraging medical indication-based routines and integrated treatment protocols.
• Listing & Multi-Channel Execution: Oversee end-to-end product listing, new account onboarding, and SKU lifecycle management to maximize portfolio productivity across mid-to-high segments.
• Integrated Solutions Collaboration: Partner with the Medical & Brand teams to develop bespoke treatment-plus-homecare packages for aesthetic clinics and premium health centers.

3. Market Understanding & Field Intelligence

• Buying Behavior & Field Insights: Synthesize field reality and buyer behavior at elite clinics/hospitals to adjust local sales tactics and improve conversion rate.
• Market Mapping: Analyze competitor strategies within prestige skincare, aesthetics, and private healthcare to identify unmet market needs and category whitespace.

4. Customer Relation & Service Experience Excellence

• Strategic Ecosystem & Network Building: Architect and institutionalize top-tier strategic alliances across the entire aesthetic medicine, private healthcare, and beauty ecosystem (KOLs, Hospital Board Members, Clinic Owners, and Corporate Partners).
• Institutionalizing POS & Caring Standards: Establish, govern, and continuously elevate brand-defining Point-of-Sale (POS) and in-clinic experience standards;
• Cross-functional Alignment & Enablement: Lead cross-functional alignment between Commercial, Medical, and Marketing teams to build end-to-end enablement programs (clinical training, service, and consultative selling) for channel partners.

5. Business Intelligence & Strategic Insights

• Executive Decision-Making & Performance Governance: Drive commercial governance by transforming multi-channel sales data into strategic intelligence; lead meeting with C-suite executives and key strategic partners.
• Commercial Risk Mitigation & Pipeline Governance: Establish robust pipeline management systems and predictive forecasting models to mitigate market risks, optimize channel profitability, and ensure long-term revenue resilience.

6. Leadership

• Strategic Planning & Delegation: Formulate overarching sales strategies, evaluate growth pathways, and delegate responsibilities aligned with team capability levels.
• Team Development & Performance Coaching: Provide continuous feedback, conduct objective evaluations, resolve internal conflicts, and take full accountability for overall team results.
• Change Leadership & Problem Solving: Lead team transformation, adapt seamlessly to market dynamics, and decisively tackle operational bottlenecks during channel expansion.
• Empathetic Connection & Environment Building: Build trust-based relationships, listen to employee needs, and foster a positive, growth-oriented working environment.

• Bachelor's degree in Marketing, Business Administration, Pharmacy, Life Sciences, or a related field
• 5+ years of experience as a head of sales or National Sales Manager with a strong track record of driving multi-channel growth and leading high-performing sales teams.

Core competencies:

• Pharmacy / Medical Background & System Governance: Possesses an academic degree in Pharmacy, Medicine, or Healthcare-related fields, complemented by strong structural thinking and proven expertise in institutionalizing commercial systems and operational process governance.
• Multi-Channel & Large-Scale Healthcare Management: Demonstrates hands-on experience in managing large-scale, multi-channel distribution networks; deeply understands the operational dynamics of both specialized clinical/hospital channels (ETC/Enterprise Healthcare) and point-of-sale retail networks (Retail/POS).
• Modern Aesthetic & Wellness Mindset: Exhibits a progressive commercial vision with sharp agility toward Integrated Aesthetic Medicine trends; combines a refined aesthetic sensibility with premium -grade service standards to drive point-of-sale experience excellence.