ACET Education ★ 3.9

1. Centre Performance
- Propose and achieve plans and actions in order to achieve the approved annual targets.
- Propose and achieve the monthly Centres targets including new sales and revenue.

2. Centre Operation
- Re-enrolment Monitoring: Follow up with registered students. Update enrolment progress and report timely to CSM to maximize the number of classes open each term and average class size.
- Maintain and upgrade systems/procedures for all administration tasks in Counselling Department and liaise with Centre Sales Manager /Country Manager to ensure consistency
- Provide all kinds of sales reports to the Centre Sales Manager/ Country Manager
- Overview and handle all center’s students/parents’ complaints/concerns about services and, if necessary, pass them on to relevant departments and follow up.

3. Leadership & talent development
- Lead, manage and motivate the Counselor team to drive superior performance and achievement of business objectives.
- Training, developing and coaching Counsellor Staff to improve their individual professional development.
- Assist counselors on all day-to-day and term-by-term student administrative matters

Other tasks required by Centre Sales Manager/ Country Manager