Techtronic Industries Vietnam (TTI) ★ 3.2

Working location: Tan Phu Trung Industrial Park - Cu Chi or Dau Giay Industrial Park - Dong Nai (Having shuttle bus from HCMC, Binh Duong, Dong Nai)

JOB SUMMARY

The ME Supervisor reports directly to the ME Manager and is responsible for directly managing a team of technicians within an assigned focus factory — including task assignment, performance evaluation, and ensuring discipline in the team's execution of work. This is a key role in managing high-frequency change-over activities, ensuring all machine, equipment, and fixture/jig preparation steps are carried out per checklist, within proper scope of responsibility, and to required standards of safety, quality, and output. The ME Supervisor stays closely aligned with actual production conditions at the focus factory, receives plans from the Planner (PMC), proactively plans maintenance and machine/fixture preparation for change-overs and new product introductions, and works closely with cross-functional teams (IE, PIE, Production, Quality — IPQC/MQA) to ensure production activities at the focus factory run continuously, stably, and on schedule.

KEY RESPONSIBILITIES AND AUTHORITIES

1. Team Leadership & People Management

• Directly manage and lead a team of ME technicians within the assigned focus factory, including daily task assignment and workload balancing.
• Monitor and evaluate technician performance; enforce work discipline, adherence to SOPs, and accountability for assigned tasks.
• Conduct on-the-job coaching and skill development for technicians (troubleshooting, changeover technique, equipment handling).
• Manage technician attendance, shift coverage, and escalate HR/discipline issues per company policy.
• Conduct regular team briefings (daily/shift handover) to align on production priorities and outstanding issues.

2. Change-Over Planning & Execution

• Review the production schedule from PMC/Planner and translate it into a clear change-over (CO) plan for the team.
• Assign and prioritize CO preparation tasks (fixture, jig, machine setting) across the team ahead of each change-over window.
• Ensure 100% checklist compliance for every CO — machine acceptance, fixture setup, first article verification — before line handover to Production.
• Track CO time performance against target; identify and escalate root causes of CO delays or non-compliance.
• Drive adherence to standard CO procedures ("thao tác đúng") to minimize errors and rework.

3. Machine, Fixture & Equipment Readiness

• Plan and execute preventive and predictive maintenance for machines, fixtures, and tools within the focus factory.
• Lead troubleshooting of machine/fixture breakdowns to minimize downtime; escalate to Automation/Facility/vendor when needed.
• Verify machine and fixture acceptance (calibration, functional test) after maintenance, repair, or changeover.
• Coordinate spare parts availability and repair prioritization with relevant support teams.

4. New Product Introduction (NPI) Support

• Prepare lines, fixtures, and equipment for new product trial runs and mass production ramp up.
• Support Master Sample / Golden Sample verification and line readiness sign-off for new models.
• Feed back fixture/tooling issues found during trial runs to Engineering for design correction.

5. Quality & Safety Compliance

• Ensure all machines and fixtures at the focus factory meet safety standards (ESD, electrical safety, mechanical guarding) and quality requirements.
• Identify, report, and correct non-compliance (5S, safety, process) within the area of responsibility.
• Support root cause analysis (RCA) and corrective action for quality issues linked to machine/fixture condition

6. Cross-Functional Coordination

• Work daily with IE, PIE, Production, and Quality (IPQC/MQA) to align on production plans, line changes, and issue resolution.
• Participate in daily production meetings, representing ME status and escalating risks proactively.
• Coordinate with PMC on schedule changes and their impact on CO/maintenance planning.

7. Data & Reporting

• Record and maintain change-over time, downtime, and quality issue data for the focus factory.
• Report team performance, CO compliance, and equipment status to the ME Manager on a regular basis.
• Contribute data and observations to continuous improvement initiatives.

Education: Bachelor's degree or above, majoring in Engineering (Mechanical, Electrical, Industrial, Manufacturing, Mechatronics, or related), Production Management, or a relevant field.

Experience:Minimum 5 years of experience in a related field (Manufacturing Engineering, Production, Maintenance, or Industrial Engineering), including at least 1–2 years in a lead/supervisory role managing a team.

Knowledge:

• Manufacturing Processes: Solid understanding of assembly line operations for power tools, outdoor products, battery packs, and chargers, including manual, semi-automatic, and automated assembly stations.
• Machine & Equipment Types: Working knowledge of common production equipment used in the manufacturing process, including screwdriving/torque machines, testers, laser marking machines, welding/soldering equipment, EOL functional testers, and cell balance testers.
• Fixture & Tooling Principles: Understanding of fixture/jig design fundamentals, including locating principles (3-2-1), clamping, and mistake-proofing (poka-yoke), sufficient to evaluate fixture readiness and identify design gaps.
• Change-Over Management: Knowledge of change-over procedures, checklists, and standard work required to convert a production line from one model to another with minimal downtime and errors.
• Preventive & Predictive Maintenance: Understanding of PM/PdM principles, maintenance scheduling, and common failure modes for production machines and fixtures.
• Quality Standards & Systems: Familiarity with quality management principles, including IPQC, MQA inspection flow, non-conformance handling, and corrective and preventive action processes.
• Safety & Compliance: Knowledge of workplace safety standards relevant to manufacturing, including electrical safety, ESD (electrostatic discharge) control, machine guarding, lockout/tagout, and applicable local labor and safety regulations.
• Industrial Engineering Basics: Understanding of takt time, cycle time, line balancing, and capacity/UPH (units per hour) concepts as they relate to line change-over and production readiness.
• Continuous Improvement Frameworks: Familiarity with Lean Six Sigma methodology, particularly DMAIC, and its application in manufacturing engineering problem-solving.
• Basic Automation/Controls: Foundational understanding of PLC logic and machine control systems, sufficient to communicate effectively with Automation Engineers during troubleshooting, without requiring independent programming capability.
• Documentation & Standards: Knowledge of engineering documentation practices, including Work Instructions (WI), Bill of Materials (BOM), and Engineering Change Notices (ECN), and their application in change-over and equipment setup.
• ERP/Production Systems: General familiarity with ERP or MES systems, such as Kingdee K3 Cloud/IDM and K2 systems, used for production planning, inventory management, and reporting.
• Lean Manufacturing & 5S: Practical application of Lean principles, including waste elimination, one-piece flow, line balancing/Yamazumi, and 5S/workplace organization to maintain a disciplined and audit-ready shop floor.
• Root Cause Analysis (RCA) & Problem Solving: Proficient in structured problem-solving tools, including 5 Why, Fishbone/Ishikawa Diagram, 8D, and Fault Tree Analysis, to drive corrective and preventive actions for machine, fixture, and quality issues.
• Statistical Process Control (SPC): Able to read and interpret control charts, including Xbar-R, I-MR, p, np, c, and u charts; identify special-cause versus common-cause variation; and take appropriate actions.
• Process Capability Analysis (Cp/Cpk): Able to calculate and interpret Cp, Cpk, and Ppk to verify machine and process capability during change-over and equipment acceptance.
• Measurement System Analysis (MSA / Gage R&R): Understanding of gage repeatability and reproducibility to qualify measurement equipment before conducting capability studies.
• Design of Experiments (DOE): Working knowledge of DOE fundamentals to support process optimization and troubleshoot multi-factor issues, such as laser marking, welding, and cell balance parameters.
• Design for Six Sigma (DFSS) / Design for X (DFM/DFA): Basic understanding of DFSS, DFM, and DFA principles to provide manufacturability feedback during new product and fixture design reviews.
• FMEA & Risk Analysis: Able to develop and review PFMEA for new production lines, fixtures, or process changes, and apply risk-based prioritization.
• Data Analysis & Reporting: Comfortable using Excel and, ideally, basic Python or dashboards to track change-over time, downtime, and quality data and translate findings into actionable insights.
• Poka-Yoke / Mistake-Proofing: Knowledge of mistake-proofing principles for fixture and assembly design to prevent recurring defects.
• Lean Six Sigma Certification: Yellow Belt or Green Belt certification, or equivalent practical working knowledge, is preferred.