Norfolk Group

1. Compensation, Benefits & Payroll Operation (60%)

• Payroll management: Oversee and execute full-cycle monthly payroll processing, ensuring 100% accuracy, timeliness, and compliance with company policies and local regulations.
• Statutory Compliance: Manage compulsory Social, Health, and Unemployment Insurance (SHUI), personal income tax (PIT) finalization, and mandatory government labor reporting.
• C&B Strategy & Administration: Design, update, and administer competitive compensation structures, salary bands, bonus schemes, and annual salary review processes.
• Labor Law & Audit: Act as the primary subject matter expert on local Labor Code updates, handling legal labor contracts, internal labor rules (ILR), and external regulatory audits.
• Benefits Management: Administer healthcare plans, supplemental insurance, and employee wellness initiatives: review vendor agreements to optimize costs and service quality.

2. General HR Operations & Employee Relations (40%)

• Talent Acquisition & Onboarding: Partner with line managers to source, interview, and hire key talent: oversee smooth onboarding and probation management programs.
• Employee Relations & Culture: Handle employee grievances, disciplinary proceedings, and labor disputes in compliance with internal policies and employment law: foster a positive work culture.
• Performance Management: Facilitate annual/semi-annual performance appraisal cycles, supporting managers with KPI tracking and feedback mechanisms.
• HR Operation & HRIS: Maintain and update employee databases (HRIS), personnel files, and leave records: streamline administrative workflows for operational efficiency.
• L&D Support: Identify core training needs across teams and coordinate functional  training programs. 

• Full coverage of social, health, and unemployment insurance as required by law.
• 24/7 accident insurance coverage for peace of mind while working.
• Special Company Benefits:
• Mid-shift meal allowance.
• Free parking.
• Provision of professional uniforms and footwear.
• 13th-month salary and other performance-based bonuses in accordance with company policy.
• Service charge entitlement as per regulations.
• Periodic health check-ups.
• Gifts or vouchers for special occasions such as Lunar New Year, Mid-Autumn Festival, birthdays, and other holidays.

• Education: Degree in Human Resources or a related field.
• Experience: Minimum of 5 -7 years of progressive HR experience, with at least 1 year in a senior/lead capacity specializing heavily in direct C&B and payroll execution.
• Technical Expertise: Deep understanding of Vietnamese Labor Law, Personal Income Tax (PIT) law, and Social Insurance regulation.
• Software & Tools: Hands-on proficiency in advanced Excel.
• Key Competencies: High attention to detail, strong numerical/analytical abilities, conflict resolution skills, and absolute discretion when handling confidential data.
• Language: Good English communication.