New World Phú Quốc Resort ★ 5.0

KEY RESPONSIBILITIES

Customer Service

• Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.

• Ensures all employees provide a courteous and professional service at all times.

• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.

• Maintains positive guest and colleague interactions with good working relationships.

Financial

• Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.

• Prepares budget forecasts and marketing plans in conjunction with the EAM-Rooms.

• Monitors all costs and recommends/institutes measures to control them in accordance with the annual budget.

• Ensures that the Department's operational budget is in line and that all costs are strictly controlled.

Marketing

• Greets VIP guests and potential members personally as when necessary.

• Attends function, promotions for and on behalf of the Recreation as when necessary.

- Attractive and competitive salary

Lương hấp dẫn và cạnh tranh

- The benefits only at Sun Group: Suncare Insurance, entertainment mode for yourself and your family in the Sun Group’s entertainment system in country (Hon Thom/ Ba Na/ Fansipan cable car/ Sun World Da Nang Wonder...)

Quyền lợi chỉ có ở Sun Group: Bảo hiểm Suncare, tận hưởng và thư giãn cùng với gia đình tại các hệ thống giải trí trong nước (Hòn Thơm/ Bà Nà/ Cáp treo Fansipan/ Sun World Da Nang Wonder...)

- Social Insurance as per Vietnamese Law

Được tham gia đầy đủ các loại bảo hiểm theo luật Việt Nam

- Holiday/ New Year bonus. 13th month salary

Thưởng nghỉ lễ/năm mới. Tháng lương thứ 13, theo qui định công ty.

12 đêm nghỉ dưỡng từ thương hiệu Rosewood.

- 12 comlimentary room nights

- Birthday Day

Ngày nghỉ trong tháng sinh nhật.

- Other benefits of Sun Group

Các quyền lợi khác của SunGroup

Experience –

• More than 2 years’ experience in managing Recreation function in 5-star hotels, and a pre-opening experience is an advantage.