InterContinental Nha Trang

• Direct daily kitchen activities, plan and assign work ensuring you always have the right staffing numbers

• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance

• Recommend or initiate any HR elated actions where needed

• Drive a great working environment for teams to thrive – connect departments to create sense of one team

• Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of kitchen needs and ensure timely responses to requests

GUEST EXPERIENCE

• Encourage guest feedback to improve guest satisfaction

• Answer guest questions about dishes and kitchen services

• Help the Food and Beverage Director with event planning

RESPONSIBLE BUSINESS

• You’ll make sure our dishes are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests

• Keep an eye on competitor activity / industry innovation to develop your own ideas in the kitchen

• Make sure food and drinks are secure and stored safely – always keep stock replenished to minimise waste

• Ensure that all kitchen equipment and environment are hygienic and working properly

• Always follow governmental regulations and company policies and procedures

• Ad-hoc duties – unexpected moments when we have to pull together to get a task done

FINANCIAL

• Complete forecasts, plans, and departmental production reports for management

• Help prepare the hotel’s annual budget and the setting of departmental goals

• Maintain costing and documentation of all dishes prepared and sold from the kitchen

ACCOUNTABILITIES

• Supervise kitchen team in a large, luxury, or resort hotel with multiple major food and beverage outlets and banquet facilities with capacity to cater to more than 500 people. May oversee managers and/or supervisors and professional culinary staff

- Bonus on holidays (New Year, Tet, Independence Day, ...)

- Social Security as per Labor Law

- Duty meal and uniform provided

- Annual Health Check

- Team building and Colleague Events as per IHG's activities

- Special Service Discount to all colleagues

As required after pass interview