Iconic Co.,Ltd

Department/Section: Sales Audit Section

Direct Report to Sales Audit Manager

Number of interview rounds: 2 rounds

Round 1: Human Resources

Round 2: Line Manager Sales Director (Japanese). If passing the round 2, maybe one addition session will be added, the candidate can join online or offline, more detail will be shared later.

I. Job Duties:

1. Planning, design and management of sales audit activities:

- Develop sales audit plans (monthly, quarterly, yearly) based on business objectives and risk assessments, and submit them for management approval.

- Assign tasks to business activity audit staff and supervise/ manage the progress of sales audit activities in the market.

2. Conduct field audits: merchandising, pricing, promotions, stock, expiry, refrigeration…:

- Directly participate in monitoring and overseeing sales activities at various points of sale such as shops, distributors, supermarkets, and more.

Collect information about:

+ Product presence, display arrangement (based on the planogram), and inventory levels

+ Implementation of promotional programs, pricing policies, and discount schemes.

+ Competitor activities regarding products, pricing, and promotional campaigns.

+ Accuracy of orders and sales documents.

- Investigate any misconduct or fraudulent issues within the sales system, if applicable.

- Manage audit systems: uploading photos, audit records, and master data update

3. Analyze and Report:

- Prepare periodic and ad-hoc reports as scheduled and/or as requested by the management

- Analyze DMS vs physical stock discrepancies at distributor; partner with Sales Admin to resolve root causes.

- Analyze collected data to assess sales performance and compliance levels.

- Prepare detailed reports on audit findings, provide assessments, and propose corrective actions and process improvement solutions.

- Present audit reports and discuss the findings with relevant departments (Sales, Sales Admin, Marketing, Accounting) along with proposed appropriate solutions.

4. Enhancing Sales Team compliance:

- Ensure accurate execution of contracts, pricing, and promotional programs; monitor corrective and preventive actions to avoid recurrence of violations.

- Collaborate cross-functionally with Sales, Marketing, Distributor, Accounting and Finance to drive execution improvements.

5. Employee management & development

- Provide training, guidance, and support to audit team members to enhance their skills and work efficiency.

- Goal setting and conduct regular performance evaluations for team members.

- Foster effective collaboration among team members and with other departments.

6. Other tasks have assigned by line manager

II. Requirements

- University’s degree & above (Business, Marketing, Economics or related field).

- Minimum of 03 years of experience in a similar position within the FMCG industry

- Strong understanding of business operations in the fast-moving consumer goods sector

- Planning skills

- Coaching, training, and mentoring skills

- Decision-making abilities and independent, creative problem-solving skills

- Synthesis, analysis, and problem-solving skills

- Proficiency in Excel, PowerPoint; experience with DMS

Preferred Qualifications:

- Language: Basic English (prefer in conversational English is an advantage)