Hoi An Eco Lodge & Spa

Mô tả công việc

- Oversees the effective day-to-day running of the Front Office Department to achieve the guest experience goals.
- Meets and greets all Return Guests, Club/Executive and VIP guests of the hotel.
- Ensures that all issues relating to guest satisfaction are dealt with and followed up in a timely and professional manner.
- Develops and maintains standards and procedural manuals.
- Ensures updated copies are kept at the Call Centre, Business Centre and Concierge/Porters desk
- Reports to the management in cases of anticipated space or room allocation problems.
- Supervises the handling of guest history and requirement efficiently.
- Enforces proper and reliable handling of the tour desk including their service attitude and cleanliness.
- Carries out any other duty that may be properly assigned by the immediate line manager.
- Conducts regular staff training and monthly meetings.

Quyền lợi được hưởng

- Cpmpetitive Income & benefit.
- Professional working environment.
- Other incentives.

Yêu cầu công việc

- Good health, mature and pleasant personality and neat appearance.
- Excellent English language skills.
- Minimum 3 years in similar position in International hotels.
Bachelor Degree in related field
-Strong administrative skills, along with excellent communication and negotiation skills
- Detailed knowledge of working practices of Front Office.

Yêu cầu hồ sơ

Địa chỉ nộp HS : Cổng bảo vệ khách sạn Hội An Eco Lodge ( Thôn Thanh Nhứt, Xã Cẩm Thanh, Hội An, Quảng Nam) 
Người liên hệ : Ms. Phuong ( 0914983781) Ms. Nga (0905728891)