Garrya - Mù Cang Chải

At Garrya Mù Cang Chải, part of Banyan Group, we believe that every role contributes to creating meaningful experiences rooted in purpose, wellbeing, and authentic connection. More than just a workplace, we are a sanctuary where thoughtful design, mindful living, and genuine care come together.As a member of our team, you are not simply performing a job — you are shaping journeys, elevating traditions, and bringing our brand philosophy to life in every interaction. From behind- the- scenes operations to guest- facing moments, every detail you contribute helps create a sense of calm, balance, and belonging for those we serve.
We are looking for individuals who share our passion for excellence, creativity, and heartfelt service — those who take pride in crafting experiences that leave a lasting impression.
Key Responsibilities:

Maintain a close relationship with hospitality network

• Make sure that all requested proposals and guests&039; email is replied within 4 hours of working day.
• Achieve budgeted room nights and achieve function contribution for the sales department.
• Fully participate in the sales meeting and sales briefings be proactive and come with solutions.
• Assists DOS/DOSM in preparation of the market analysis, sales goals, marketing plan, special programs and other special reports.
• Make sure to have at least 4 sales call and 20 tele sales to partners every day
• Maintain a professional relationship with all inhouse departments.
• Be in touch with the market to find out what countries are increasing in arrivals and determine a change.
• Performs sales and marketing related duties and special projects as assigned and directed by DOSM/DOS
• Responsible for producing the weekly, monthly and groups forecast figures.
• Concentrate on Travel agencies to make sure they deeply understand about the resort
• Dresses properly when contacts or meet the clients, or whenever appears in the resort&039;s public area.

Requirements:

Well- organized with attention to detail
Positive attitude, adaptable, and willing to learn
Good English communication skills (spoken and written)
Strong interpersonal and communication skills
Ability to work flexible hours when required

Fresh graduates are welcome for entry- level positions
1–3 years of relevant working experience (hospitality or related fields preferred)
Basic understanding of service standards and customer experience
Experience in international or luxury environments is an advantage

Salary is competitive.
Insurance as labor law (applies from the starting date).
12 days annual leave; 2 day- offs per week.
Annual bonus & 13th- month salary (subject to business performance).
Officer Check allowance.
Uniforms and meals are provided.
100% Service charge, effective from the probation period.
Learning & development opportunities through Banyan Academy, aligned with Banyan Group standards.
Monthly participation in Banyan Group’s 8 Pillars of Wellbeing programme.
Access to gym facilities.
Staff accommodation is provided.
Health Care Insurance (24/7), accident insurance (apply from the starting date).
Minimum USD 3,000 annual spending on Banyan Group complimentary stays.
Structured development programmes for supervisory level, including UPLIFT and Essential English online learning.

Cập nhật gần nhất lúc: 2026-04-24 17:15:03