Fraser Suites

Preserve excellent levels of internal and external customer service.

Design exceptional menus, purchase goods and continuously make necessary improvements.

Identify customers' needs and respond proactively to all of their concerns.

Lead F&B team by attracting, recruiting, training and appraising talented personnel.

Establish targets, KPI’s, schedules, policies and procedures.

Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.

Adhere to local regulations concerning HACCP, health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

• Joined in the Hotel's training and development programs.

• Comply with government Public Holidays.

Significant experience in a customer-service position, 3-5 year experience on the same position.

Experience in team management.

Excellent skills In Customer Service and Public Relations.

Leadership and well organized.

IT skills: good in Microsoft office.

English: good writing and communication skills