TeamWork Corporate ★ 2.0

We are looking for a Senior DevOps Observability Engineer who is passionate about building, operating, and evolving modern observability platforms at scale. In this role, you will be a key technical authority for monitoring, logging, and alerting systems used in production environments supporting European (French) operations.

You will work hands-on with Prometheus, Grafana, and Loki, taking ownership of observability architecture, advanced dashboards, automation, and complex incident troubleshooting. This is an excellent opportunity for a senior engineer who enjoys combining deep technical expertise, automation, and operational excellence.

Key Responsibilities

• Design, build, and maintain high‑quality dashboards in Grafana that provide clear, actionable insights for engineering and operations teams.
• Develop, customize, and integrate Prometheus exporters tailored to application, infrastructure, and business requirements.
• Act as Level 3 (L3) support for complex monitoring and observability incidents, including root cause analysis and post‑incident improvements.
• Own and continuously improve the observability stack:
  • Metrics: Prometheus
  • Visualization: Grafana
  • Logs: Loki
• Automate deployments, upgrades, and operations of observability components and exporters using Ansible.
• Improve alerting quality by reducing noise and increasing signal‑to‑noise ratio.
• Collaborate closely with DevOps, SRE, and Platform teams to embed observability into system design.
• Proactively identify scalability, performance, and reliability risks within monitoring and logging platforms.
• Ensure high availability, resilience, and performance of observability services in production environments.

Required Skills & Experience

• Strong hands‑on expertise with Prometheus, Grafana, and Loki, including:
  • Architecture and integration
  • Customization and optimization
  • Advanced troubleshooting in production
• Solid scripting and automation skills (Bash, Python, or similar).
• Proven experience using Ansible for configuration management and deployment automation.
• Strong automation mindset, with a focus on reliability, repeatability, and operational efficiency.
• Experience supporting production environments with high availability requirements.
• Ability to work independently during French business hours (13:00–22:00 VN time).

Nice to Have

• Experience with GitOps practices and tools (e.g. Argo CD).
• Exposure to container platforms such as Rancher.
• Practical experience with Kubernetes and cloud‑native architectures.
• Familiarity with SRE concepts (SLIs, SLOs, error budgets).
• Experience operating observability stacks at scale in enterprise environments.

Profile We’re Looking For

• Deep passion for observability, monitoring, and logging.
• Senior‑level problem solver who enjoys tackling complex production issues.
• Autonomous, proactive, and detail‑oriented.
• Comfortable taking technical ownership and driving improvements end‑to‑end.
• Strong communication skills, especially when explaining complex technical topics clearly.