SML Trims & Packaging ★ 3.7

This position will report to Quality Management – Global Senior Manager and supports the implementation and continuous improvement of the Supplier Quality Management (SQM) framework to ensure suppliers consistently meet company, customer, regulatory, and product quality requirements.

Working under the direction of the HQ Quality Management Lead, the role supports supplier qualification, supplier audit programs, supplier performance monitoring, supplier quality governance, supplier development initiatives, and supplier risk management activities.

**Key Responsibilities:**

1. Supplier Qualification & Approval

• Support the development and maintenance of supplier qualification, onboarding, and approval requirements.
• Conduct supplier capability assessments and quality risk evaluations.
• Support supplier selection processes in collaboration with Procurement, Product Development and relevant stakeholders.
• Maintain and periodically review the Approved Supplier List (ASL).

2. Supplier Audit & Compliance Management

• Support the development and implementation of supplier qualification and audit programs, including audit schedules, methodologies, and assessment criteria.
• Conduct supplier qualification audits, periodic supplier audits, and supplier capability assessments.
• Review supplier audit findings, non-conformities (NCs), and corrective action plans, and monitor closure effectiveness through Site QA and relevant stakeholders.
• Support supplier compliance with company quality standards, customer requirements, and applicable regulations.

3. Supplier Performance Management

• Support the development and maintenance of supplier performance scorecards and evaluation criteria in collaboration with Procurement, Product & Technology (PnT), and other relevant stakeholders.
• Monitor supplier quality KPIs, performance trends, and supply risks, and consolidate cross-functional inputs into supplier performance evaluations.
• Conduct periodic supplier performance reviews with Procurement, PnT, and key stakeholders to identify improvement opportunities and development priorities.
• Drive supplier quality improvement initiatives and support supplier performance enhancement programs.

4. Supplier CAPA & Continuous Improvement

• Support supplier CAPA governance and monitor corrective action status in collaboration with Site QA teams.
• Review supplier root cause analyses and corrective action plans, and monitor CAPA closure status and effectiveness through Site QA follow-up activities.
• Facilitate structured problem-solving using RCA, 8D, CAPA, and other quality methodologies.
• Escalate recurring, overdue, or ineffective corrective actions and support systemic supplier quality improvement initiatives.

5. Supplier Development & Quality Partnership

• Support the development and implementation of supplier quality improvement and development plans for strategic and high-risk suppliers.
• Coordinate supplier quality training, coaching, and awareness programs with Site QA and relevant stakeholders to strengthen supplier quality capabilities.
• Promote preventive quality practices and continuous improvement throughout the supplier base.

6. Supplier Quality Governance & Reporting

• Support the implementation and continuous improvement of the Supplier Quality Management (SQM) framework.
• Consolidate and analyze supplier quality performance, audit results, supplier ratings, quality risks, and improvement status.
• Maintain the Approved Supplier List (ASL), supplier grading methodologies, and supplier governance processes.
• Prepare supplier quality dashboards, management reports, and management review materials.
• Coordinate supplier quality governance reviews and support cross-functional supplier performance meetings.
• Escalate significant supplier quality risks, recurring issues, and underperforming suppliers to management.

**Qualifications & Experience**

• Bachelor's Degree in Engineering, Quality Management, Manufacturing, Supply Chain Management, or a related discipline.
• Minimum 5 years of experience in Supplier Quality, Quality Assurance, Manufacturing Quality, Supplier Development, or related quality functions.
• Experience in supplier qualification, supplier audits, supplier performance monitoring, and supplier quality improvement activities.
• Experience working with outsourced manufacturers, raw material suppliers, or component suppliers in manufacturing or sourcing environments.
• Familiarity with ISO 9001 Quality Management Systems and supplier quality management principles.
• Ability to collaborate effectively with Procurement, Product Development, Site QA, Operations, and suppliers.
• Fluent in English and Mandarin
• Willingness to travel within China and APAC.
• ISO 9001 Internal Auditor / Lead Auditor certification is an advantage.

**Professional Competencies**

• Knowledge of supplier quality management, supplier qualification, supplier auditing, and supplier performance monitoring.
• Proficiency in quality tools such as RCA, 8D, CAPA, Pareto Analysis, and risk assessment techniques.
• Strong analytical skills in evaluating supplier quality performance and identifying quality risks.
• Good communication, stakeholder management, and supplier engagement skills.
• Demonstrates high standards of integrity, professionalism, and ethical conduct, with the ability to maintain objectivity and independence when conducting supplier audits, evaluations, supplier approval activities, and quality-related decision-making.
• Independent, proactive, and organized, with the ability to manage multiple priorities and projects.