Riverbank Việt Nam

• Work closely with the Sales Department to identify customer needs and propose suitable thinner formulations or alternatives.
• Provide technical advice, product recommendations, and on-site support to customers in the coatings, adhesive, and cleaning industries.
• Conduct product demonstrations, performance evaluations, and joint customer visits with sales representatives.
• Handle customer complaints or product issues by investigating causes, conducting lab tests, and providing corrective actions or reformulation suggestions.
• Assist Sales in preparing product presentations, datasheets, and technical literature for customer use.
• Support internal QC and production teams to ensure consistent product quality aligned with customer expectations.
• Monitor competitor products, market trends, and regulatory developments to provide feedback for product improvement or new product introduction.
• Conduct training sessions for the sales team to enhance technical understanding of thinner and solvent applications
• Perform other duties as assigned by the Line Manager.

Working place: Xuan A IZ, Phu My Ward, Ho Chi Minh City

• Quantity: 01 people
• Graduated from College and above with major in Chemistry, Chemical Engineering or relevant fields.
• Proficiency in reading and understanding technical documents in English
• Proficiency in Microsoft Office, Outlook, Internet, etc.
• Solid understanding of thinner for Ink/ Packaging/ Paint industry.
• Knowledge of chemical safety standards and documentation (e.g., MSDS, TDS, COA).
• Ability to blend thinner formulations according to specified ratios and evaluate physical properties (evaporation rate, viscosity, solubility).
• Skilled in operating laboratory equipment and industrial mixing systems.
• Basic proficiency in reading and understanding technical documents in English.
• Capable of writing technical reports and documenting testing processes.
• Strong technical problem-solving skills, including case study analysis and root cause investigation.
• Having at least 1 year of experience in solvents, thinners, or industrial chemicals is an advantage.

BENEFITS

• Allowances according to the Company’s policy for occasions: Birthday, Marriage, Childbirth, Hospitalization, Deceased relative, Seniority
• Company trip every year
• Annual health check-up
• Pay social insurance, health insurance, unemployment insurance according to labor law
• Health insurance and 24/24 Accident insurance
• 15 days of annual leave
• Christmas Day off on 25th of Dec
• Tet Gifts
• Gifts for International Women's day
• Gifts for International Chidren’s day
• Year-end party
• 13th month salary.
• Annual salary increase and KPI bonus

Working place: Xuan A IZ, Phu My Ward, Ho Chi Minh City