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This position is responsible to assist in network installations, as well as maintain the organizational Information Technology network, and evaluate new network hardware and software by fulfilling the requirements to achieve the departmental KPI.
- Maintain and troubleshoot laptops, desktops and computer network (Hardware & Software). Ensure zero disruptions in hardware, software, network, and system.
- Coordinate with suppliers related to IT & system implementation.
- Allocate temporary laptops for system trainings and external usage.
- Ensure safeguard of IT assets through installation and configuration of computer hardware operating systems and applications.
- Optimize the usage of PC/ laptops/ equipment/ Office 365/ other applications, and account creation.
- Monitor and facilitate VC calls within agreed time limits to call-outs. Provide support when required for Audio & Video Training – Teams, One Drive Office 365 & etc.
- Prepare the report of hardware, software's users accurately and timely.
- 5S Implementation and maintain.
