CÔNG TY TNHH COLLECTIVE

Mô tả Công việc

• Define, develop and execute the D2C (direct to consumer) strategy;
• Analyze consumer database to identify consumer targets and define marketing campaigns;
• Analyze sales data, shopper navigation patterns, product views;
• Managing all E-commerce platforms: Shopee, Grab Mart, Tiki, Lazada
• Manage price and margin within the commercial policy for D2C;
• Build a strong connection to expand the source of potential customers;
• Own the entire sales cycle, from initial outreach through the closed deal, including negotiation on price with customers to ensure the total volume and profit target are met;
• Maintaining a positive, empathetic, and professional attitude toward customers at all times;
• Acknowledging and resolving customer complaints and bringing them to improvement;
• Ensuring customer satisfaction and providing professional customer support;
• Coordinate with marketing and other departments to ensure effective promotion and positioning of the products;
• Supporting a product development team by supplying management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services;
• Going above and beyond at times to get the job done;
• Other tasks assigned by the Manager.