MM Packaging

1. GENERAL REQUIREMENT
- Run sales activities with customers as Sales procedures in ISO 9001, BRC
- Consulting and supporting for the customers about printing techniques and company products with best quality.
- Coordinating, monitoring to ensure delivering goods in full, in time and in qualities to customers.
- Maintain customers relationship

2. RESPONSIBILITY
* External Communication:

- Dealing with customers in details regarding product specifications, POs, prices, quantities.
- Preparing the quotations for the customer.
- Preparing the Order Confirmation for the customer.
- Converting customer’s document into internal specifications, procedures and manufacturing orders.
- Updating and transferring correctly customer’s requirement to the relevant departments.
- Updating customer’s profile
- Working closely with customers to get more orders to achieve the business target set by the Company yearly.
- Coordinating with Finance Department on the Account Receivable Aging Report and working with the customer to get a prompt payment for overdue invoices.
- Working on the customer’s software system as well as MM Group’s software system regarding to the PO details, Invoices, Payment etc.
- Preparing monthly report and sending out to the customer.
- Keeping in touch with customers to get the customers’ needs.
- Supporting customers when they visit the company.
- Calling customers to discuss for urgent cases via phone, skype

* Internal Communication:
- Handling Customer’s POs according to Company’s regulation and procedure.
- Coordinating with relevant departments to launch the samples for customer’s review and approval.
- Following up with the production schedule and discussing with the customers to solve the problems if any issues occur during production run.
- Coordinating with relevant departments to deliver/receive goods on time as requested.
- Managing and checking the quantity of goods after delivering.
- Preparing, managing and liquidating contracts.
- Preparing shipping documents for each P.O.
- Attending internal meetings regarding projects, productions, audits etc.
- Other tasks as assigned by Sales Manager/ Sales Leader.