SHB Finance ★ 3.7

Job Summary:

• Fraud control for the whole company through big data analysis, use tools (AI, automatic detection, e.g) and development of fraud warning signals, fraud management rules for products and services, minimizing risks over time.

Key Responsibilities:

• Analyze large volumes of data to uncover abnormal patterns, anomalies, and potential fraud risk indicators.
• Develop fraud triggers, fraud rules, and fraud scores for entities, products, and services to minimize fraud risks in alignment with each specific period.
• Develop and update the management process for fraud rules and the fraud prevention matrix (Fraud Matrix – AF Matrix).
• Run the Early Warning Tool to proactively identify suspicious activities and generate fraud alerts for timely review.
• Reporting & Performance Monitoring: Prepare regular reports summarizing fraud trends, case types, rule effectiveness, and alert outcomes. Develop and maintain key fraud KPIs, dashboards, and visual tools to support data-driven decisions by management.
• Process Improvement & Collaboration: Collaborate with other departments to enhance fraud detection mechanisms and system integration.
• Build and manage a Blacklist; implement temporary prevention measures in accordance with policies and regulations to limit damage to SHBFinance.
• Perform tasks including and not limited to as assigned by Unit Head/ Manager

A. Knowledge, Experience:

• University degree or above
• Minimum of 3 years of experience related to fraud prevention in the financial sector or related industries
• Knowledge of financial and banking products and services

B. Competencies and Professional Skills:

• Data analysis: Proficiency in using data analysis tools and techniques to identify patterns and anomalies in large databases
• Knowledge of fraud trends and best practices in the relevant industry
• Knowledge of fraud detection systems, tools, and technologies

C. Soft Skills:

• Analytical and quantitative capabilities
• Ability to work towards results
• Ability to think logically
• Sense of responsibility
• Problem-solving ability
• Decision-making and assessment ability

D. Reason to join SHBFinance:

Working in a Dynamic & Open Environment:

• Work alongside friendly and supportive colleagues who value individual growth and development.
• Enjoy a Monday–Friday work schedule (40 hours/week) with a 1.5-hour lunch break.
• Experience a modern, open workspace equipped with all the tools and resources needed to perform at your best.

Rewarding Your Contribution:

• Receive a competitive compensation package with regular salary reviews, with total income reaching up to 14 months’ salary per year.
• Be supported with lunch allowance and other work-related benefits.
• Enjoy a competitive annual leave package, including 1 fully paid birthday leave.
• Be covered by a comprehensive health insurance plan.
• Take part in annual company trips and team-building activities.

Growing Your Career:

• Be guided and supported in your career development by experienced and capable managers.
• Participate in key projects and collaborate with both local and international partners to broaden your exposure.
• Enhance your capabilities through training programs, learning support, language development, and knowledge-sharing activities.