BỆNH VIỆN ĐA KHOA QUỐC TẾ HẠNH PHÚC

* Learning & Development 
- Create learning and development strategy, annual training plan and activities in line with the HR strategic agenda

- Work with Managers/ HODs to identify competency gap and skills gap; review individual and organizational development needs; develop and design the learning & development programs and activities to close the gap and develop workforce.

- Organize training & workshop and develoment activities

- Collaborate with Managers/ HODs to develop their team members through career pathing

- Develop & update relevant training & development policies and processes

- Evaluate training solution based on effectiveness, ROI, management perceived value

- Select, develop and manage internal trainer pool

- Participate in designing, reviewing, updating and managing training materials, work instructions

- Manage employee training & development records

- Stay updated with the latest developments in learning trends, changes in learning theory, and developments in learning technologies

- Conduct some internal training courses such as: train the trainer, communication, interpersonal, …

- Participate in relevant internal audits, external audits, provide necessary information, documents and justification to auditors

* Leadership Development and Succesion Planning
- Partner with CHRO to develop HR planning models to identify leadership and capability needs; assess risk and determine strategies to address, develop bench strength for succession

- Define hipo asessment and selection criteria identify individual level development and/or experiential needs for potential successors; build opportunities for growth and promotion

- Develop leadership development programs, define criteria and conduct leadership ability assesment,

- Assist management and executive in developing the skills, abilities, and flexibility required to deal with a variety of situations

- Provide inputs to HR strategies and approaches to attract, motivate, develop and retain talent.

* Culture Champion
- Create and implement programs that build, promote and enhance Hanh Phuc culture and core values.

- Communicate organization mission, vision, and core values to management and all employees

- Steward a culture of learning, sharing and growth

- Monitor the policy implementation to ensure relevant policies and processes are in place to promote clear and consistent fairness treatment, job roles and responsibilities to all employees

- Design, develop, and deliver cross-border or cross-cultural learning and development programs; promote diversity and inclusion

- Partner with Quality team, IT and relevant team to promote safety culture, digital creation, innovation and continuous improvement culture.

* Training Vendor Management
- Develop and manage training vendor and external trainer database and their capabilities

- Select, negotiate contracts, monitor, evaluate performance, build and maintain relationship with training vendors and external trainers.

* Budgeting and Reporting
- Develop and manage learning and development budget

- Provide accurate and timely management reporting of Training & Development metrics and active performance against targets.

* People
- Direct, build and lead the team to achieve Hospital growth goals and targets

- Identify, recruit, motivate and develop a high-performing and productive team to deliver Department plans and activities.

- Provide guidance and resources to help employees improve skills and advance in their careers.

- Manage staff performance and provide frequent constructive feedback for staff development

- Handle disciplinary issues and terminations as needed in accordance with company policies.

- Manage interpersonal conflicts, promote collaboration and respect. 

- Reinforce & model company culture and values