Wipro Consumer Care Vietnam ★ 3.5

JOB PURPOSE
The HR Officer – Internal Communication supports employee engagement, internal communication, employer branding, and learning activities that contribute to a positive employee experience and workplace culture.
This role combines communication, event coordination, and operational support responsibilities to help deliver engaging employee experiences and effective internal communication initiatives across the organization

1. Employee Experience & Engagement

• Coordinate and execute recurring employee experience initiatives such as Birthday Celebrations, Happy Friday, Thank You Note, and other employee appreciation activities.
• Coordinate end-to-end logistics and implementation for employee experience initiatives, including gifts, materials, refreshments, communication materials, venue preparation, and activity setup.
• Support the planning and execution of larger employee engagement events such as Women’s Day, Wipro Run, Strategy Day, Company Trip, Year-End Party, and other company-wide initiatives.
• Support event facilitation and on-site coordination to ensure activities are delivered smoothly and on schedule.
• Contribute ideas and assist in implementing activities that strengthen employee engagement, workplace culture, and employee experience.
• Gather employee feedback and support post-event follow-up activities to continuously improve engagement initiatives.

2. Internal Communication

• Design communication materials using Canva or similar tools for internal campaigns, employee activities, and corporate initiatives.
• Create and publish announcements, invitations, newsletters, digital content, and communication materials across internal communication channels.
• Support the management of internal communication platforms such as email campaigns, newsletters, digital screens, intranet, and other communication channels.
• Support the development of content for the company magazine, employee stories, culture highlights, and internal communication initiatives.
• Assist in preparing communication materials that help employees understand company updates, business priorities, and organizational initiatives.
• Support photography, videography, and basic video editing for company activities and events.

3. Employer Branding

• Support content creation and communication activities for employer branding campaigns across social media and recruitment-related channels.
• Assist in creating content and visual materials for employer branding campaigns and recruitment initiatives.
• Support university partnerships, career fairs, campus events, and employer branding activities.
• Assist in monitoring basic performance metrics and social trends to support continuous improvement of employer branding activities.
• Support content creation, photography, videography, presentation preparation, and event coordination for employer branding initiatives.

4. Learning & Development Support

• Provide logistical support for training programs, workshops, leadership talks, and knowledge-sharing sessions.
• Coordinate training arrangements, including invitations, room bookings, materials preparation, travel arrangements, meals, and vendor coordination.
• Maintain training records, learning databases, and related documentation.
• Support purchase orders, payments, quotations, and contracts related to learning activities.
• Assist in promoting learning initiatives and training communications across the organization.

5. Event Logistics & Administration

• Coordinate with vendors and manage event-related purchases, payments, invoices, and administrative tasks.
• Prepare logistics for employee activities, communication campaigns, training programs, and company events.
• Support event setup, execution, and post-event follow-up.
• Track budgets and maintain proper records for engagement and communication activities.
• Ensure all administrative processes comply with company policies and procedures.
• Provide administrative support for HR activities and projects as assigned.
• Support documentation, reporting, and record management related to engagement, communication, and learning initiatives.
• Perform other tasks assigned by the HR Leader – Internal Communication.

• Bachelor’s degree in Human Resources, Communications, Marketing, Business Administration, or related fields.
• Fresh graduates with strong extracurricular involvement, internship experience, or candidates with up to 2 years of relevant experience are welcome to apply.
• Familiarity with ChatGPT, AI tools, and digital content creation platforms is an advantage.
• Proficient in Canva or similar design tools to create communication and event materials.
• Basic skills in photography, videography, or video editing are an advantage.
• Strong communication, coordination, and organizational skills, with the ability to manage multiple tasks and deadlines.
• Able to manage multiple priorities and adapt in a fast-paced, dynamic working environment.
• Proactive, responsible, service-oriented, and willing to learn.
• Comfortable working with people, coordinating activities, and handling operational tasks when required.
• Good written communication skills in Vietnamese and able to communicate in English.