VALIDUS VIỆT NAM

Mô tả Công việc

We are on the lookout for a proactive and enthusiastic Relationship Manager with a background in the B2B/ Corporate credit banking area to grow and scale up our SME Lending business in Vietnam through effective partnership strategies.

• Identify, prospect and close business opportunities with client prospects within the established, predefined anchor partners

• Onboarding new customers, cross-selling of different products

• First KYC, credit appraisal customers as Validus guidelines and requirements

• Deep understanding of the customer’s demands and providing proper products

• Manage KPIs to achieve the targets.

• Follow EWS to control DPDs/NPLs and support collection if needed

• Build and maintain customer relationships. Upsell/Cross-sell others products

• Ensure best in class customer experience as well as complaint handling for all partners and customers under assigned portfolios

• Coordinate with other internal departments, especially Risk Team to deliver the good products and services to the customers

• Evaluate, review & report on selected customers in conjunction with the Risk team to provide timely recovery actions

• Other tasks as required