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* Responsibilities
* Inbound Operations
- Check PO/ASN, liaise with relevant parties for missing data.
- Verify warehouse capacity, arrange bookings for customers.
- Review Customs Declaration vs CI/PL, confirm with factory/broker.
- Track and reconcile stock between WMS, customs, and customer systems.
- Handle issues related to damaged/dirty/broken containers; send non-compliance reports.
- Prepare inbound documents and tally sheets before unloading.
* Outbound Operations
- Receive customer orders, consolidate and run wave for packing.
- Print picking lists and send packing reports (shortage/overage/damage).
- Track booking release and packing list for forwarders.
- Plan transportation and update outbound master/trucking plan.
- Maintain outbound documentation.
* General Tasks
- Collect and store operational documents.
- Report and resolve system/data issues per SOP and supervisor instructions.
- Respond to customer feedback in coordination with supervisors.
- Participate in new projects, process testing, and deployment.
- Propose and implement improvement initiatives.
- Perform other tasks as assigned.
* End Results
- Meet customer and department KPIs.
- Achieve business targets.
