SGS ★ 3.7

Ensure effective delivery of audits in line with RBS Global Procedures and any Scheme requirements or client SOPs
Ensure full compliance with the Company’s Code of Integrity & Professional Conduct and Impartiality Policy and encourage others do so.

Conduct audits against Scheme or client requirements for which they have been qualified and approve either along or as part of a team.

Present a professional image in all dealings with clients and auditees

Provide training services for either public or in-house training

Cooperate fully with any investigation in relation to Quality issues or Integrity where required. Identify quality, integrity and efficiency improvement areas.

Active development of relationships through existing networks and contacts. Remain up-to-date with current thinking and client expectations in this field.

Assist in development and revision of audit policies and procedures."

Generate timely and accurate audit reports and other communication

Contribute to Technical documents. Work with RBS Scheme Leader, RBS Operation Manager and RBS manager to prepare topics for Auditor technical meetings. Technical review of reports from other auditors.

Resolve and escalate complex issues to appropriate teams for analysis. Coordinate with RBS Operation Manager or Program Managers the implementation of the programs and share with the RBS Manager and RBS Technical team.

Organize, direct and supervise team members through the pre-audit, on-site activity and reporting after audit

Provide technical input to back-office and sales teams as required

Witness other auditors for effectiveness of auditing to ensure that competence is maintained

Lead and organize audit team before, during and after the audit for the related job.

Mentor auditors and provide “on-the-job” training"

Other tasks with related to audits / trainings / sale supports as requested by the RBS Manager or Division Managers.

University/ college education or equivalent

Minimum two years industry relevant experience

QMS Auditor/ Lead Auditor Training Course (5 days)

SA 8000/ IRCA Social System Lead Auditor Course or equivalent (5 days minimum)

Security Auditor Training Course (1 day) or equivalent.

Understand Local Regulation and Client expectation required.

Complete 5 obsevation of full audit + 3 Full audits under supervision + 2 Full audits under evaluation of qualified Lead for qualifying.