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Mô tả công việc
• Type reports, memos and correspondences including those of confidential nature for the operations and administrative functions and maintain files accordingly.
• Liaise with all other outlets (including F&B Admin, accounting, purchasing, front office etc) for and on behalf of the Executive Chef).
• Answer and place telephone calls and arrange itineraries for the Executive Chef and remind him of the same. Liaise with the concerned parties.
• Receive and screen office calls and visitors, schedule and set up appointments.
• Keep the Executive Chef informed of VIPs, groups and other guest arrivals, hotel events and of other matters which concern him/her.
• Dispatches and shares information as and when required with all culinary departments about guests’ preferences.
• See to the cleanliness and maintenance of equipment in the Chef office.
• When and if necessary, handles all reservation for outlets and acts as central reservation desks. This includes also group reservations.
• Performs other duties as may be required by the Executive Chef such as:
• Liaise with Culinary related suppliers.
• Assists the Culinary outlet team in peak and idle times when and if required.
• To have a complete understanding and adhere to the hotel and housekeeping department rules and regulations.
• To always provide a friendly and professional service.
• To answer the telephone promptly and correctly to the hotel standards.
• Good knowledge in handling guest request
• Maintaining records related to day-to-day operation of housekeeping
• Make relevant room status changes on the software as the instruction given by floor supervisor
• Prepare minibar consumption list
• Post minibar and laundry charge to the respective guest folios
• Handle lost and found procedures
• Changing the room status from vacant dirty to vacant clean and changing the room status as Supervisor requirement
• Coordinate with engineering department for room maintenance issues.
• Give proper handover to the next shift and mention all responsibilities in detail to next shift before leaving.
• Assist to prepare the monthly report.
• Prepare the missing/broken item register
• Prepare the room discrepancy list for Front Office.
• Follow up with concerned department is case of guest request/ complaint.
• Handling with flower order.
• To report any problems to the executive housekeeper immediately.
• To attend training and meetings when required.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned to meet business demands and guest service needs.
• Perform other duties which are assigned by the DOO from time to time.
Quyền lợi được hưởng
- Housing allowances for those holding a household registration in Phu Quoc;
- A vacation allowance for sailors who work in Phu Quoc;
- Provided with 3-star standard rooms;
- Provided with 3 meals a day;
- Fitness room for sailors
Yêu cầu công việc
Education: • High school or equivalency
Experience: • At least 1 years’ experience working in relevant position.
Knowledge and Skills:
• Strong understanding on Food and Beverage skill
• Good communication and English skills
• Professional attitude
• Ability to work independently
• Computer literacy, with excellent MS Office skills
Language: Must be able to speak, read, write and understand the primary language(s) used in the workplace. English is preferred
Yêu cầu hồ sơ
Hotline: 0905 244 146
Phone: +84 (0297) 3559 8888
Sailing Club Signature Resort là thương hiệu mang đến cho mọi người sự lựa chọn được thiết kế khác biệt – nơi ở riêng tư xa nhà của bạn, bao gồm 100 Biệt thự 2 hoặc 3 phòng ngủ rộng rãi. Khu nghỉ dưỡng của chúng tôi kết hợp những tiện nghi quen thuộc như ở nhà với những đặc quyền và niềm đam mê của khu nghỉ dưỡng. Tinh thần thoải mái trong khung cảnh cao cấp, thân thiện và quyến rũ.
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