Rex Hotel Saigon ( Comos Rex Saigon )

The Bartender is responsible for crafting and serving beverages to guests in a courteous and professional manner. This role involves maintaining the bar area, ensuring inventory is well-stocked, and delivering a high-quality guest experience. The ideal candidate will have a deep knowledge of beverage preparation, excellent customer service skills, and the ability to work efficiently in a fast-paced environment.

Duties may include but are not limited to:

• Prepare and serve a wide range of alcoholic and non-alcoholic beverages according to established recipes and guest preferences.
• Provide exceptional customer service by engaging with guests, taking orders, and ensuring a pleasant experience.
• Maintain the cleanliness and organization of the bar area, including glassware, utensils, and work surfaces.
• Monitor and manage inventory levels, ensuring the bar is fully stocked with necessary supplies and ingredients.
• Operate the point-of-sale (POS) system to process transactions accurately and efficiently.
• Adhere to all health and safety regulations, ensuring the bar area meets sanitation standards.
• Handle cash, credit card transactions, and balances daily sales at the end of each shift.
• Monitor guest consumption of alcohol and intervene as necessary according to local laws and company policies.
• Assist with the setup and breakdown of the bar area for events and special occasions.
• Stay updated on bar menu offerings and recommend beverages to guests based on their preferences.
• Collaborate with the F&B team to ensure seamless service during peak times and special events.
• Handle guest complaints or concerns with professionalism, escalating issues to the F&B Manager when necessary. 

• The opportunity to be an essential part of a groundbreaking venture in the luxury entertainment sector.
• A competitive salary and comprehensive benefits.
• Professional development in a fast-paced and innovative environment.

• 1 to 2 years of experience as a bartender in a high-volume environment, preferably in a hotel or upscale bar.
• In-depth knowledge of beverage preparation, including cocktails, wine, and beer.
• Strong customer service skills with a friendly and outgoing personality.
• Ability to multitask and work efficiently under pressure during busy periods.
• Proficiency in operating a point-of-sale (POS) system and handling cash transactions.
• Knowledge of local alcohol laws and regulations.
• Basic understanding of health and safety standards in food and beverage service.
• Good communication skills in English; additional languages like Mandarin, Cantonese, or Korean are an advantage.
• Flexibility to work various shifts, including evenings, weekends, and holidays.