Rex Hotel Saigon ( Comos Rex Saigon )

Key Responsibilities:

• Assist the Cage Manager in overseeing the daily operations of the cage, ensuring efficient and secure cash handling procedures.
• Supervise cage staff, providing training, guidance, and support to ensure high-quality customer service and adherence to operational policies.
• Manage cash flows, including cash ins/outs, verifying large transactions, and ensuring accuracy in financial reporting.
• Handle customer transactions and inquiries, providing prompt and courteous service to enhance the customer experience.
• Collaborate with security and surveillance teams to maintain the integrity of cash operations and comply with gaming regulations.
• Participate in the development and implementation of policies and procedures to improve cage operations and customer service.
• Assist in the preparation of reports and audits to ensure compliance with internal controls and regulatory requirements.
• Manage and resolve any issues or disputes related to cage operations, escalating complex issues to the Cage Manager as necessary.

• The opportunity to be an essential part of a groundbreaking venture in the luxury entertainment sector.
• A competitive salary and comprehensive benefits.
• Professional development in a fast-paced and innovative environment.

Requirement:

• Bachelor’s degree in Finance, Business Administration, or a related field preferred.
• Minimum of 3 years of experience in cage operations or financial services, with prior supervisory experience in a casino environment highly desirable.
• Strong understanding of cash handling procedures and financial transactions.
• Knowledge of gaming regulations and compliance requirements related to cage operations.
• Excellent leadership and team management skills, with the ability to motivate staff.
• Proficiency in financial software and systems used in cage operations.
• Exceptional customer service skills, with the ability to handle inquiries and disputes effectively.
• Strong communication and interpersonal skills, with the ability to interact with customers and staff at all levels.