ODK Mikazuki

- Lead or otherwise facilitate the transfer of information regarding priorities, assignments and problem solving at the various briefing sessions each day.
- Ensure all Staff Members under your supervision are scheduled according to the hotel’s level of business and daily check staffing availability.
- Report all incidents and accidents as well as lost and found and update the daily log book.
- Ensure the correct implementation of all cash-handling procedures in your department.
- Represent the Outlet Manager in his/her absence.
- Assist in the operation at peak times and any other times business needs, require your hands-on assistance.
- Ensure implementation of service standards and all policies & procedures related to your department.
- Have a good understanding of the hotel’s emergency procedures and ensure implementation of those related to your department when required.
- Ensure all Guests requests and complaints are handled appropriately adhering to the hotel’s general guidelines for complimentary F&B items and refunds.
- Ensure all opening and closing duties are implemented in accordance with established standards.
* Benefits
- Attractive salary and benefits, full service charge and salary during probation period
- Good opportunity for learning and development
- 12 annual leaves, 8 days off per month
- Duty meal, uniform provided by Company
- Insurances as per law
- Accident Insurances 24/7
- Dormitory for staff (terms and conditions applied)
- Other benefits will be shared in the interview