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Việc làm L7 West Lake Hanoi
Cập nhật 11/12/2024 15:40
Mô tả công việc
- Lead and manage the day-to-day operation of the hotel outlets ensuring the highest levels of service standards are followed.
- Ensure high level of service at all times.
- Maintain correct inventory and par levels for all Operating supplies, Uniforms, Beverage and supplies.
- Assist the team on the floor in all functions as needed: bartending, serving, wine service, seating guests.
- Lead and support all outlets in the achievement of their financial and operational targets.
- Direct and assist in the development and implementation of innovative promotional and sales events to ensure maximum revenue potential.
- Consistently offer professional, friendly and engaging service, focused on the highest standards of service and hospitality.
- Assist in the hiring, training, and coaching of team members.
- Maintain positive and productive working relationships with other employees and departments
- Adhere to hotel grooming standards at all times
- Use professional and polished language in all written and oral communication
- Lead with passion and enthusiasm with a commitment to excellence and a creative approach to Food & Beverage
- Dedicated to creating personalized experiences and lasting memories for our guests
- Drive innovative promotions, menus and concepts; creating a destination of choice for both hotel and external guests
- Implement effective control of food, beverage, labor and operating expenses
- Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
- Ensure the implementation of the highest standards in guest service, constantly seek out ways to improve product and service as well as increase volumes and profits
- Follow department policies, procedures and service standards
- Follow all safety policies
- Provide coaching and feedback to supervisors and team members to effectively manage performance. Prepare and present annual employee performance evaluations
- Oversee for cleanliness, organization and housekeeping/maintenance standards
- Stand for an extended period of time or for an entire work shift.
- Maintain proper posture while at the desk and work area.
- Enter and locate work-related information using computers and/or point of sale systems
- Other duties as assigned
Quyền lợi được hưởng
- Attractive salary & benefit package.
- 02 months of probation with full salary and service charge.
- Insurance package.
- Clear career development plan with many engaging training courses (local & international).
- Duty meal provided by hotel.
- Annual helpful training courses (local & international).
- Wonderful working environment with professional team.
Yêu cầu công việc
- Education: University degree in Hotel/Restaurant management or related discipline strongly preferred.
- Experience: Preferred minimum of 3 years’ experience in food and beverage leadership role. Previous experience with mixology and wine programs preferred.
- Ability to work behind the bar and make cocktails as needed.
- Strong culinary and wine knowledge.
- Sommelier qualification is an asset.
- Excellent organizational and computer skills.
- Possess a gracious, friendly, and fun demeanor.
- Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
- Strong verbal and written communication skills in English.
- Ability to work independently and to partner with others to promote an environment of teamwork.
- Ability to analyze data and trends and create strategies for improvement.
- Creative, effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills and the ability to make sound and timely business decisions.
- Results oriented with the ability to be flexible and work well under pressure.
- Excellent interpersonal skills with strong written and verbal communication abilities.
- Ability to work a flexible schedule: weekends, holidays, AM, PM, overnight and overtime when needed.
Yêu cầu hồ sơ
- English CV with a recent photo
Tự hào là một thương hiệu cao cấp thuộc Tập đoàn Khách sạn Lotte, L7 West Lake Hà Nội đang trong giai đoạn tiền khai trương và xây dựng một môi trường làm việc năng động với văn hóa tôn vinh yếu tố “Con người” lên hàng đầu.Tọa lạc tại vị trí lý tưởng ở phía Tây khu đô thị Hồ Tây, một tâm điểm mới về thương mại, tài chính và văn hóa ở thủ đô của Việt Nam, L7 West Lake Hà Nội hứa hẹn sẽ là một nơi trải nghiệm hoàn hảo cho khách doanh nhân và khách du lịch.Với tổng cộng 456 phòng bao gồm 264 phòng khách sạn hạng sang và 192 căn hộ, L7 West Lake Hà Nội sẽ mang đến một xu hướng văn hóa và giá trị mới của khách du lịch cũng như các cư dân quốc quốc tế đồng thời thu hút những vị khách nước ngoài đến và trải nghiệm sự độc đáo của nền văn hóa địa phương. Với ưu thế nổi trội về việc di chuyển vào trung tâm thành phố cũng như là một trong những Khách sạn 5 sao nằm gần nhất với Sân bay Quốc tế Nội Bài, L7 West Lake Hà Nội được kỳ vọng là một trong những lựa chọn hàng đầu để đáp ứng mọi nhu cầu về cuộc sống của khách hàng. Chúng tôi hoan nghênh bạn ứng tuyển để có cơ hội gia nhập "Đại gia đình LOTTE" bằng cách gửi hồ sơ đến HR_L7@lotte.vn