Các phòng ban đang tuyển dụng tại DFS Vietnam LLC
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DFS Vietnam LLC
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Các phòng ban đang tuyển dụng tại DFS Vietnam LLC
Việc làm DFS Vietnam LLC
Cập nhật 08/01/2024 00:00
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💼 Đăng tin tuyển dụng ưu tiên không giới hạn Chỉ từ 300.000 đồng/tháng.
Hiển thị nổi bật, tiếp cận nhiều ứng viên hơn.
Department Supervisor/ Team Leader
DFS Vietnam LLC
3 việc làm
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Thông tin cơ bản
Mức lương:
800 - 1200 USD
Chức vụ:
Nhân viên
Ngày đăng tuyển:
02/08/2023
Hạn nộp hồ sơ:
01/09/2023
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Noi Bai International Airport (HAN) (HAN), Sóc Sơn, Hà Nội, Việt Nam
Các Phúc Lợi Dành Cho Bạn
Lương, thưởng cạnh tranh, thưởng lễ tết, đầy đủ các chế độ bảo hiểm, khám sức khỏe định kì, du lịch
Có hỗ trợ ăn trưa và xe đưa đón cho nhân viên
Được đào tạo chuyên môn và giao tiếp quốc tế, Thời gian làm việc: 5 ngày/ 1 tuần
Mô Tả Công Việc
KEY RESPONSIBILITIES:
• Advise, consult operators’ peer leaders on delivering exceptional customer experiences.
• Assist operators on how to engage with customers in a luxurious manner focusing on stock replenishment, promotion, merchandizing display, product knowledge, customers services and customers feedbacks
• Assist operators on how to handle customers’ complaints
• Proactively provide inputs to DM to come up with optimal proposals to advise operators on customers engagement enhancement including merchandizing, promotion, stock replenishment and customer services
• Ensure the team of business consultants having clear goals and objectives which remain focused on the customer experience consultation to operators
• Supervise, coach and train Business Consultant team to consistently grow in skills, confidence, and effectiveness in their roles.
• Celebrate best practices or success stories on customer engagement consultation
• Work with your DM to identify future potential Department Supervisors and ensure development plans for this talent
• Work with the DM to ensure corrective action is taken to improve unsatisfactory performance,
• Assist in the preparation and delivery performance appraisals providing relevant and specific feedback.
• For training sessions and materials used by you and your team, provide feedback on training effectiveness to DM
GENERAL
• Actively always promote the DFS brand and a strong positive professional image.
• Complete internal reports and participate in various projects as/when required.
• Supervise team compliance with all company policies and procedures,
• Ensure that the workplace is safe, with the premises and behaviors of employees not imposing risks to the health and safety of any person. Where risks are identified, report appropriately for prompt assessment and action in line with location procedures.
• Perform any other duties as requested in a diligent and conscientious manner.
KEY RELATIONSHIPS (Internal and External):
• Internal: Corporate Team (Merchandising, Planning, R&A, Marketing), Visual Merchandising, HR, Operations, Support Team members and Sales Associate
• External: Vendors; Customers; Operators
Xem toàn bộ Mô Tả Công Việc • Advise, consult operators’ peer leaders on delivering exceptional customer experiences.
• Assist operators on how to engage with customers in a luxurious manner focusing on stock replenishment, promotion, merchandizing display, product knowledge, customers services and customers feedbacks
• Assist operators on how to handle customers’ complaints
• Proactively provide inputs to DM to come up with optimal proposals to advise operators on customers engagement enhancement including merchandizing, promotion, stock replenishment and customer services
• Ensure the team of business consultants having clear goals and objectives which remain focused on the customer experience consultation to operators
• Supervise, coach and train Business Consultant team to consistently grow in skills, confidence, and effectiveness in their roles.
• Celebrate best practices or success stories on customer engagement consultation
• Work with your DM to identify future potential Department Supervisors and ensure development plans for this talent
• Work with the DM to ensure corrective action is taken to improve unsatisfactory performance,
• Assist in the preparation and delivery performance appraisals providing relevant and specific feedback.
• For training sessions and materials used by you and your team, provide feedback on training effectiveness to DM
GENERAL
• Actively always promote the DFS brand and a strong positive professional image.
• Complete internal reports and participate in various projects as/when required.
• Supervise team compliance with all company policies and procedures,
• Ensure that the workplace is safe, with the premises and behaviors of employees not imposing risks to the health and safety of any person. Where risks are identified, report appropriately for prompt assessment and action in line with location procedures.
• Perform any other duties as requested in a diligent and conscientious manner.
KEY RELATIONSHIPS (Internal and External):
• Internal: Corporate Team (Merchandising, Planning, R&A, Marketing), Visual Merchandising, HR, Operations, Support Team members and Sales Associate
• External: Vendors; Customers; Operators
Yêu Cầu Công Việc
• Educational Requirements :
Degree or an equivalent combination of education and experience sufficient to successfully perform the essential functions.
• Work Experience:
03 years of experience within luxury retail or service industries, especially in Fashion & Luxury
• Critical knowledge & skills including tools, software applications, language, etc.
Critical Skills: Fluency in English and other languages communication as required by location
Other Knowledge, Skills and Abilities Required:
➢ Leadership skill
➢ Key competencies include strong interpersonal skills, solution based, energetic, team oriented, ability to multi-task, composure under pressure, keen to learn.
➢ Professional in appearance, demeanor, and language
➢ Be able to work well with people at various levels.
➢ Function as a resourceful and proactive team member.
Degree or an equivalent combination of education and experience sufficient to successfully perform the essential functions.
• Work Experience:
03 years of experience within luxury retail or service industries, especially in Fashion & Luxury
• Critical knowledge & skills including tools, software applications, language, etc.
Critical Skills: Fluency in English and other languages communication as required by location
Other Knowledge, Skills and Abilities Required:
➢ Leadership skill
➢ Key competencies include strong interpersonal skills, solution based, energetic, team oriented, ability to multi-task, composure under pressure, keen to learn.
➢ Professional in appearance, demeanor, and language
➢ Be able to work well with people at various levels.
➢ Function as a resourceful and proactive team member.
Khu vực
Hết hạn ứng tuyển
Báo cáo
DFS Vietnam LLC
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Lầu 1, Tòa nhà SASCO, số 45, đường Trường Sơn, Phường 2, Quận Tân Bình, TP Hồ Chí Minh
DFS là tập đoàn bán lẻ hàng hiệu cho du khách lớn nhất thế giới được thành lập ở Hong Kong vào năm 1960. DFS tiếp tục dẫn đầu trong lĩnh vực bán lẻ cho du khách trên thế giới bằng việc cung cấp sản phẩm của 4 ngành hàng chính: thời trang/phụ kiện, mỹ phẩm/nước hoa, đồng hồ/đồ trang sức, các loại rượu vang, rượu mạnh và thuốc lá. Các mặt hàng của chúng tôi đến từ hơn 700 thương hiệu hàng đầu thế giới được tuyển chọn để đáp ứng sở thích của các du khách. DFS hiện diện hơn 11 sân bay trọng điểm trên toàn thế giới và các cửa hàng sang trọng T Galleria tại hơn 20 thành phố lớn.