SAINT - GOBAIN VIETNAM ★ 3.6

Product/Systems technical competency

- Define SGVN local product: Fiber cement board; Metal Frame; Gypsum (FGM) offer to systems & solutions: Ceiling, Drywall, Deck system and Chemical Construction (CC) offer to solution

- Have deep understand of SGVN’s product / system offer: FCM/ CC

- Have a basic understanding for fireproof, wet area, Waterproofing

- Acts to improve technical competence of yourself include Product, Application & Installation method knowledge and onsite knowledge (case study)

- Understand & analysis pain point of market to support for develop new products/ systems in each product group in charge

Product & Application Selling

- Support to sell our products based on the feature, advantage of each FGM product & CC product

- Understand and deliver unit selling point of products when comparison with competitors (both directly and indirectly) of each product group

- Understanding & guide installation method comparison to competitors (direct and indirect), tips of market of each system

- Support to selling technical solutions solving the pain point for the Vietnam retail market.

Major Distribution Sales

- Internal: ensure internal team (DS, Pullsale, MKT DS, CS) are equipped fully information about FGM & CC product/ application/ basic installation for each Distribution Chanel

- External:

+ FGM & CC: ensure updating full information of new product/ system to Distributor (T1) & Retailer (T2); follow up the training, updating installation method & new tips to installer (T3); D&B

- Updating market trend, pain point, tips of market quarterly

- Build & maintain relationships with T3; Retailer; D&B

- Support Sell-out activity by implementing varies of customer engagement activities: training & sharing/ event/ consult to T3; introduce the advantage of products for Homeowners, seminar/ workshop for D&B

- Preparing technical tools/ Documents for DS channel, digitalize/ video support to deliver products/ applications to mass market

Business profile and relationship management

- Build & maintains strong networks with key T3; Retailer; D&B

Drive Technical competency

- Develop technical competence to respond swiftly to technical issues as they arise and provide realistic and timely solutions.

- Ensure all staffs at all functions (Distribution channel) are at their competency framework and transform into selling effectively.

+ DS & CS pass Technical Competence product/ application & installation frame include: FM & WP

+ Measurable effective of technical competency relevant link to selling performance via follow up & records quarterly each product group (FGM & CC)

Customer focus (internal & External)

- Builds and sustains relationships with a network:

+ Internal: collaboration with DS, Pull Sale, MKT DS, CS, QC

+ External: key T3 (FGM)/ T2 & T3; D&B

+ Support to responsive to internal and external customer needs, include: consultant, support, training/ sharing,

Technical Consultant

- Understand and can consult technical value for commercial

- Always behavior in a professional and ethical matter.

- Consultant base on value & awareness the benefits that the organization provides to each

- Awareness of major competitors to understanding comparison

Technical & industry knowledge

- Gathers and investigates information from a variety of sources

- Finds out about best practice approaches

- Explores new ideas and different viewpoints

- Probes information and identifies any critical gaps

- Maintains an awareness of the business and looks for recent developments that may impact on own business area

- Update market informations

- Understands SGVN Products/ Applications & Installation Method as well as competing products

1. Education

• Bachelor’s Degree in Civil Engineering or Materials Engineering.

2. Experience

• 2-3 years of experience in product development and technical solutions for materials.

• Experience working with small and medium-sized D&B/ Interior contractor is an advantage

3. Skills & Abilities

• Communication & Consulting

• Presentation Skills

• Problem Solving

• Relationship Management

• Analytical Skills

• Collaborative Teamwork

• Planning / Administration / Reporting