MAD MONKEY

MAIN SCOPE AND PURPOSE:
Responsible for taking orders correctly and delivered in a timely manner. Preparation of a variety of drinks and cocktails consistently in high quality. Assure great customer engagement by being enthusiastic and assist them in decision- making. Also, ensure that they are having a great time and experience, and take corrective actions when necessary. Perform regular cleaning activity to meet the highest sanitary standards and workplace hygiene.
Main duties and responsibilities:

Assisting guests with recommendations, taking into consideration their preferences and our most profitable items
Implementing alcohol awareness; knowing when to stop serving customers, checking for identification as to not serve minors, keeping an eye on customers and thinking ahead regarding their level of intoxication and alcohol consumption.
Follow and apply procedures, lessons, and information learned during training
Attend all scheduled training and development sessions
Correct and consistent quality in preparation of drinks
Informing guests about special items and menu changes / availability
Ability to deal with and correctly respond to customer complaints
Performing regular control and maintenance of items for smooth operation
Maintain personal hygiene and grooming standards
Checking with customers to make sure they are enjoying their drinks and taking appropriate action to correct any problems
Greeting guests and presenting them with a menu in a friendly and timely manner
Maintain and replenish stock levels by placing timely orders
Maintain consistent and excellent standard of cleanliness in all aspects of the bar
Collect reviews and likes for Facebook and TripAdvisor

Ability to communicate in English
Experience in an equivalent position in a restaurant/bar in a hotel/hostel/resort environment is an advance.
Skilled in handling situations, under high pressure;
Agility, honesty, effective communication skills, willingness to work in shifts, overtime, public holidays.

Annual Leave 12+ days per year / 12+ ngày nghỉ phép/năm
1 birthday off with paid/nghỉ sinh nhật 1 ngày hưởng nguyên lương
Team Engagement Event every month, quarter / Tiệc nhân viên hàng tháng, hàng quý
Award for excellent employee of the month/Giải thưởng cho nhân viên xuất sắc của tháng
50% discount on all Accommodation and F&B service, cost price on Travel & Tours products in all properties belong to Mad Monkey hostels all over the world/Hưởng ưu đãi giảm giá 50% các sản phẩm dịch vụ Lưu trú, F&B và giá gốc áp dụng cho các sản phẩm tour du lịch trên tất cả các cơ sở của Mad Monkey trên toàn thế giới.
Extra bonus from Incentive program if the hostel can commit the quarter KPIs and revenue target/Thưởng quý theo tỉ lệ hoàn thành mục tiêu KPI và doanh thu
Training Courses/Được đào tạo.
Company will pay full insurance fee and base on actual salary / Bảo hiểm xã hội cho người lao động dựa trên lương thực nhận.
13th month salary/Có lương tháng thứ 13
Parking area will be provided by company/Có chỗ để xe
Team building/Year End Party.
Other will follow The Labour Law/Các chế độ khác theo luật Lao Động
Salary/Lương (Number or negotiate base on the experiences/Mức lương thỏa thuận theo kinh nghiệm)
Probation with full salary/Thử việc nhận full lương
Lunch meal was provided by company/Có ăn ca

Cập nhật gần nhất lúc: 2026-08-21 22:05:04