Inxpress Việt Nam ★ 1.0

• Achieve InXpress India’s yearly revenue, margin, and budget targets
• Provide ongoing assistance to other InXpress Business Coaches
• Actively provide training support to new franchisees & their staff
• Be aligned to cross-functional requirements
• Take ownership of franchisee’s business and compliance
• Drive new customer acquisition, existing customer retention, shipments,
and revenue/margin
• Deep dive into data to guide and coach franchisees and their team
members
• Analyze, Visualize & Present Data

Specific Responsibilities:
• Achieve InXpress India’s yearly revenue, margin, and budget targets
• Provide ongoing assistance to other InXpress Business Coaches
• Follow up with other Coaches and assigned franchisees, to ensure all
training resources are being utilized
• Work with Finance, IT, Operations, Franchise Development & Legal teams
on needs/requests of InXpress franchisees – be able to liaise between
franchisees and internal team
• Assist Franchise Development team with Discovery Day
• Research additional tools that will help InXpress achieve growth and budget
targets
• Perform site visits to franchisees locations
• Visit franchisees and assist with sales, sales management, and overall
franchise operations
• Provide ongoing training to franchisees, including 3-days and 5-days trainings to new franchisees
• Onsite support visit as part of company’s 30 & 90 days visit policies
• Conduct regular/monthly training programs & reviews for/with franchisees
• Be on top of overall franchisee compliance
• Assist with renewal, termination, and transfer of franchises, where
necessary
• Attend/Conduct Monthly and Quarterly franchisee business reviews
• Assist with maintaining the DHL & other carrier relationships nationally
• Responsible for the InXpress Franchisee and local DHL relationship
• Plan, organize and execute annual InXpress Regional Meetings, & Quarterly
Business Reviews
• Lead InXpress annual convention planning & execution
• Execute the yearly sales plan
• Assist Recruitment Manager in Marketing to and securing new franchisees
• Data analysis, identify growth-drivers and what is pulling down
• Implementing company’s CRM system
Frequent business reviews and onsite visits are used to review the franchises business operation and include going on high volume of sales calls: cold calling, setting appointments, and closing sales. InXpress Business Coaches are expected to know the InXpress Sales process and can train and mentor franchise owners in both sales and sales management.
• Back up of other team members in various departments, as and when
required.
Competencies:
Behavioral Traits:
Hunter: Demonstrate strong ability to teach franchise owners how to generate new customer relationships and to identify, capture and manage an increasing level of sales opportunities. Impart the thrill of winning new clients.
Vision: Must be able to visualize where the company is today and execute the organizations seven-year growth strategy.
Communicator: InXpress Coach needs to be a great communicator in verbal, written, and public means. They will thrive on helping InXpress franchise owners develop a shared vision and direction for success. InXpress Coaches are expected to be an expert at presenting and delivering key messages.
Smart: Possess “good judgment” and reasoning skills, and a confidant and advisor to the General Manager.
Emotionally Intelligent: Keen listening skills and awareness of social situations, pain points, and opportunities to help InXpress Coaches and InXpress franchise owners through highs and lows.
Achievement DNA: A commitment to sustained personal and business growth, with a desire to participate in the rewards of success.
Growth oriented: Has energy, drive, and commitment to adopt the General Managers goal to exponentially grow the organization through InXpress franchise owners.
People oriented: Realize that “all of us are smarter than one of us,” and only a great team can deliver sustainable results. You have the ability to inspire and uplift InXpress Coaches and InXpress franchisees to achieve higher levels of performance.
Uncompromising integrity: demonstrates a life-long dedication to ethical behavior and honesty.
Delivers simplicity: Seeks to educate rather than confuse with complex data, looking to streamline processes to eliminate waste.
Strong Finisher: Realizes that delivering results is the measure of performance.
Life-Long Learner: Seeker of new information, realizing there is always more to be learned, and constant vigilance is required to keep up with success principles and maintain high energy.
Coach and Trainer: Motivates and inspires InXpress Coaches and InXpress franchise owners by integrating InXpress’ leading training, motivational techniques, and business practices.
Timely: Realizes the importance of immediacy, promptness, and meeting deadlines.
Business Acumen: You are business aware and understand at a deep level the business language of Cost/Benefit, ROI, Gross Margin, and Net Profit.
Preference:
• Degree in Management
• Previous knowledge working in franchising setup
• Sales knowledge in FMCG/Consumer Durables OR Solutions/Ideas selling
Hands-on
• Experience and competency with MS Excel & MS PowerPoint.

- Having chances to get attractive company bonus every month/year

- Company trip once a year + Joining party

- Salary and position is reviewed 1 time a year

- Bonus by individual ability and company’s performance.

- Social insurance, health insurance, unemployment insurance and other benefits

- Dynamic and sociable working environment.