IMARKET VIỆT NAM ★ 4.2

· Process and manage customer orders on the internal system, including receiving purchase orders (PO) and updating order information.

· Prepare and send quotations to customers based on their requests via the internal system and email.

· Arrange delivery schedules, track shipment status, and handle issues arising during the delivery process.

· Collect delivery documents and coordinate with the person in charge for invoice issuance; verify and process AR/AP invoices.

· Prepare and send monthly liability reconciliation reports to customers for confirmation.

· Maintain accurate transaction records and provide timely support to existing customers.

· Manage and develop product items (mainly MRO items) for assigned categories and expand product offerings to customers.

· Work closely with internal teams to ensure smooth order fulfillment and maintain service quality.

· Provide customer support and respond to client inquiries during working hours

· Bachelor’s degree in Business Administration, Economics, Supply Chain or a related field.

· At least 1–2 years of experience in sales administration, order management, or customer service.

· Good communication and coordination skills.

· Careful, responsible, and well- organized.

· Ability to work independently and manage multiple tasks.

· Proficient in Microsoft Office (especially Excel).

· Good English communication is an advantage.