Coats Footwear ★ 5.0

Region: SEA
Location: VN

Role Purpose:
[Short description of why the role exists and the results it is designed to achieve. Concentrate on why job is required and
outputs, not activities]
- To be a communicator between the company and its customers through personal selling
- To achieve agreed sales and collection targets;
- To manage and develop business of allocated sales territory by implementing sales plan, providing necessary
supports to gain customer satisfaction.
- To maintain and develop relationship with customers

Principal Accountabilities and Key Activities:
[Focus on 4 – 6 main accountability areas with up to 4 activities for each]
- Monthly Sales Achievement/ Annual sales Achievement/ Product Mix Turnover
- Maintain existing customers and create sales opportunities via share gain, up-gradation and price increase to meet the sales target set
- Follow up and monitor the specification gained by Global sales team, actively feedback the results and consult
with Global sales team if there is any violation of subcontractors re. compliance of specification
- Raise quotations to customers, as appropriate, and follow progress to order completion stage.
- Number of new business gain with sales recorded and/or specification gain
- Seek, develop and gain new businesses via customer conversion, up-gradation, new products and services
- Follow up and implement specification gained by Global sales team to gain sales at local contractors
- Actively notify, provide information and local support to Global sales team to work on gaining speciation from new brands
- Collection achievement vs. target
- Liaise with credit control officer to work closely with customers in order to collect the payment on time.
- Directly work with customers’ accounting and relating departments about the payment procedure. Take responsibility to solve any issues about payment with customers.
- Maintain and develop relationship with customers and ensure customer satisfaction
- Actively approach and build relationship with across department within customer organization
- Provide customer satisfaction by handling well all routine work, technical support, and problem solving
- Reporting
- Adopt Dynamic 365 and report all activities and business information using this tool.
- Provide accurate and detailed Forecast of future demand.
- Report on time to direct manager.