Nhà thuốc FPT Long Châu ★ 3.1

Propose improvement activities and projects to optimize operations and enhance the customer experience.

· Improve existing systems.

· Improve or propose the development of processes to ensure Vaccination Centers operate more professionally and meet practical needs.

· Enhance the customer experience through after-sales activities.

Organize the implementation of, and report on, improvement activities and projects.

· Plan, or coordinate with relevant departments to plan, the execution of improvement activities and projects.

· Receive, process, and record feedback from Vaccination Centers to synthesize, research, and propose appropriate adjustments or changes to meet practical needs at the centers.

· Support in receiving and processing requests from Vaccination Centers.

Train and coach staff.

· Maintain and develop the team over time through the recruitment, selection, orientation, and training of employees.

· Take responsibility for guiding, supervising, and evaluating employee performance to ensure established goals and plans are met.

Perform other tasks and duties as requested by management.

· Bachelor's degree or higher, majoring in Economics, Business Administration, or Medicine/Pharmacy.

· Preference will be given to candidates with over 2 years of experience in business, growth, or data analysis at pharmaceutical distribution corporations, vaccination centers, retail chains, or pharmaceutical/vaccine companies.

· Knowledge of the operational management processes for vaccination center systems.

· Proficient in office computer skills (Proficiency in Excel is required; knowledge of Power BI is a plus).

· Good English communication skills.

· Ability to identify, analyze, evaluate, and make improvement proposals that align with current conditions and market demands.

· Careful, honest, responsible, dynamic, and enthusiastic.